We are accepting new patients for therapy and medication management.
Is there an age requirement at Connected Minds for services?
Clients must be 13+ years to receive services.
Are there certain limitations around the medications Connected Minds can prescribe?
There are no limitations around the medications that we can prescribe UNLESS it requires in person injections, we do not administer those.
Do you offer in person services?
No, all appointments at Connected Minds are virtual. We use a zoom-based platform and clients must have zoom downloaded on their devices (i.e., laptop, tablet, or phone) to receive services.
What insurances does Connected Minds accept?
Aetna
Anthem
Blue Cross Blue Shield
Cigna/EverNorth
Friday Health Plans
Medicaid – including CareSource, Amerigroup, & Peach State Health Plan
Optum- United Behavioral Health
Oscar Insurance
Oxford Insurance
United Health Care
United Health Care Student Insurance.
Do I have to be in Georgia to receive services?
Clients MUST be in the state of licensure of their clinician OR their clinician’s supervisor at the time of their appointment to receive services.
I didn’t receive my appointment link. How else can I access my virtual appointment?
Typically, you will receive a link to join your appointment 48 hours before in your email. In the rare event you do not receive an email, you can access all your appointments directly from the patient portal at https://patientportal.advancedmd.com/150028/account/logon
Does Connected Minds fill out Family and Medical Leave Act (FMLA) and other disability paperwork?
Connected Minds is unable to complete disability paperwork, FMLA leave paperwork, and other extensive accommodation requests. We are able to provide proof of diagnosis/attendance, chart notes, ESA letters, and school/work excuse notes for ATTENDED appointments only.
Can I receive a med refill between appointments?
Yes, if for some reason you miss your appointment or need to reschedule but will run out of meds before your rescheduled appointment you can request a med refill as long as you have been seen in the last 90 days. Please message your provider directly through the patient portal to request a medication refill. Please allow 3-5 business days to complete med refills in-between appointments. Please note: controlled medications cannot be refilled without an appointment.
Does Connected Minds charge a no-show fee?
There is a $100 no show fee for ongoing clients who miss their appointment without notice. Intakes are not charged a no-show fee.
