Frequently Asked Questions

• We are accepting new patients for therapy, medication management, TMS, Esketamine, and low THC oil evaluations.

• Clients must be 13+ years to receive services.

Yes. We offer virtual and in person services at our Marietta location.

Yes. Even if your session is virtual, you must be physically located in Georgia, as providers can only see clients in their state of licensure.

Typically, you will receive a link to join your appointment 48 hours before in your email. In the rare event you do not receive an email, you can access all your appointments directly from the patient portal at https://patientportal.advancedmd.com/150028/account/logon

There is a $100 no show fee for ongoing clients who miss their appointment without notice. Intakes are not charged a no-show fee.

Connected Minds completes disability paperwork, FMLA leave paperwork, and other extensive accommodation requests on a case by case basis based on medical necessity. It is NOT guaranteed that we are able to complete documentation requests and some requests may be subject to a fee. Please allow 14 business days for all paperwork requests. We are able to provide proof of diagnosis/attendance, chart notes, ESA letters, and school/work excuse notes for ATTENDED appointments only.

• State/Medicaid Insurances
  • Medicaid/Georgia
  • Amerigroup
  • Peach State
  • Ambetter
  • Care Source
• Commercial Insurances
  • Blue Cross/Anthem
  • Aetna
  • United Health Care
  • United Healthcare Student Resources
  • Optum Behavioral
  • UMR
  • Allied Health
  • Oscar
  • Cigna/Ever North
  • Humana
• Federal Insurances
  • Medicare

Online payments can be made directly through your AdvancedMD patient portal account: https://pp-wfe-102.advancedmd.com/150028/account/logon. You can also call our office, 678-383-9532, during business hours to pay off your balance. AdvancedMD Support can also accept payments on our behalf and answer billing questions at 1-855-255-1036.