Clients MUST be in the state of licensure of their clinician OR their clinician’s supervisor at the time of their appointment to receive services.

Typically, you will receive a link to join your appointment 48 hours before in your email. In the rare event you do not receive an email, you can access all your appointments directly from the patient portal at https://patientportal.advancedmd.com/150028/account/logon

Connected Minds is unable to complete disability paperwork, FMLA leave paperwork, and other extensive accommodation requests. We are able to provide proof of diagnosis/attendance, chart notes, ESA letters, and school/work excuse notes for ATTENDED appointments only.

Yes, if for some reason you miss your appointment or need to reschedule but will run out of meds before your rescheduled appointment you can request a med refill as long as you have been seen in the last 90 days. Please message your provider directly through the patient portal to request a medication refill. Please allow 3-5 business days to complete med refills in-between appointments. Please note: controlled medications cannot be refilled without an appointment.

There is a $100 no show fee for ongoing clients who miss their appointment without notice. Intakes are not charged a no-show fee.